CSL Plasma General Supervisor Operations in Pensacola, Florida

General Supervisor OperationsUnited States of AmericaR-0725382015 CSL Plasma

Job Description


Act as lead supervisor in ensuring the day-to-day activities of center operations are compliant with Standard

Operating Procedures (SOPs) and applicable federal and local regulations as well as HR policies. Advise

management of ER issues or escalated donor issues.


Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply

with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies

and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.

3 Develop donor flow knowledge and assist with identifying problem areas and implement corrective action as needed

with Management oversight. Ensure excellent customer service by all staff.

4 Partner with center management in collecting and analyzing data to support continuous improvement and meet

center production goals.

5 Partner with center management so that the center is “inspection ready” at all times and customer requirements

meet the safety of donors and employees including compliance with OSHA regulations.

6 Collaborate with management to understand and determine center financial responsibility including budgets,

forecasts and financial impact to business including center production goals.

7 Participate with management in the recruitment and selection of center operation staff and in conducting

performance appraisals and performance feedback.

8 Assist management with audits by working with center quality and quality assurance team to develop effective

corrective action plans to address any areas of deficiency.

9 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the


10 Occasionally act as back-up manager in absence of Assistant Center Manager.

11 Must successfully complete the leadership development program and be able to relocate within 12 months.

12 Maintain confidentiality of all personnel, donor and center information.

13 May be cross-trained in other areas to meet the needs of the business.

14 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

15 Perform other duties, as assigned, to support business needs.

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Street Address5007 North Davis Highway Unit 4

Primary LocationCSL Plasma US-Pensacola 623

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click below.